Clients reach out to our water damage restoration company as soon as water damage is discovered. This initiates our emergency response process.
Inspection and Assessment:
Upon arrival, the restoration team conducts a thorough inspection to assess the extent of the water damage. This includes identifying the source of the water, determining the category of water (clean, gray, or black), and evaluating the affected areas.
The immediate removal of standing water is crucial. Powerful pumps and vacuums are used to extract water from the affected areas. The faster water is removed, the less damage occurs.
Drying and
Dehumidification:
After water extraction, the affected areas are dried using industrial-grade air movers and dehumidifiers. This step is essential to prevent mold growth and further structural damage.
The restoration team cleans and sanitizes the affected surfaces and items. This includes using antimicrobial treatments to prevent mold and other microbial growth.
If mold is detected, specialized procedures are implemented for mold removal and remediation. This involves identifying and eliminating the source of moisture and thoroughly cleaning and treating affected areas.
Damaged structural elements, such as walls, ceilings, and floors, are repaired or replaced as needed. This step ensures the safety and stability of the structure.
Personal belongings and items affected by water damage are assessed, cleaned, and restored whenever possible. This may involve specialized cleaning methods and treatments.
Lingering odors from water damage are addressed through the use of air scrubbers, deodorizers, and other odor-removal techniques.
A final inspection is conducted to ensure that all areas affected by water damage have been properly restored. This includes checking for any signs of moisture, mold, or lingering odors.
Documentation and Insurance Claims:
Detailed documentation of the restoration process, including before-and-after photos and a comprehensive list of services performed, is provided. This documentation is often crucial for insurance claims.
The restoration team reviews the completed work with the client, ensuring satisfaction and addressing any remaining concerns. Recommendations for preventing future water damage may also be provided.
The restoration team may offer advice on preventative measures to reduce the risk of future water damage, such as regular maintenance, installing proper drainage systems, or addressing plumbing issues.